You may not know it, but every time you use Uber (which if you’re anything like me is probably pretty often at this point), you’re not the only one dishing out an Uber rating.
Just like you get to assess the driver’s performance by granting zero (is this beat-up car even going to make it to the destination?) to five (like a prince in a carriage!) stars, the driver is able to rate you as passenger. You’re then given an overall passenger trip rating based on an average.
Why does it even matter?
When you request an Uber, the closest driver gets an alert and is able to accept or reject the fare. So if your passenger rating is super low, drivers may turn down the chance to pick you up (in fear of having to deal with an angry or annoying customer on a long trip), making the time you wait for an Uber much longer.
Naturally, you’re probably now curious about your rating. For some reason, Uber makes it hard to check your Uber rating by burying the information within the app… unless you know where to look. They’re probably trying to avoid mass hysteria: I know I flipped out a bit when I saw mine wasn’t perfect (it was a 4.6— the horror!— but has since improved… see below).
Here’s how to see what it is now (to find out if next time you call an Uber you’ll need to bring flowers and chocolates). Hang in there, there are a few steps to follow:
how to find your uber rating
- Tap the menu icon (the three stacked lines) in the top left-hand corner.
- Tap Help.
- Scroll down and tap Account and Payment.
- Choose Account Settings and Ratings.
- Scroll down and choose “I’d like to know my rating.”
- You’ll arrive at a screen that will explain how the ratings work. Click Submit and a pop-up box will appear on your screen with your average trip rating.
- Pat yourself on the back… or hang your head in shame (ha!).
Were you surprised by your Uber rating? Share your thoughts in the comments, below!